Il Best Western Temple Inn & Suites è situato nel centro di Temple. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.
Benvenuto al Best Western® Temple Inn & Suites!La Temple High School è a solo una breve distanza d'auto dal nostro hotel di Temple e siamo lieti di ospitare gruppi che si trovano in città per cerimonie di laurea o raduni studenteschi. Ma anche se sei in città semplicemente per rilassarti, assicurati di approfittare dei grandi affari che si possono fare presso il centro commerciale Round Rock Premium Outlets®. Il centro espositivo Bell County Expo Center ospita con regolarità eventi entusiasmanti e molti dei migliori ristoranti barbecue del Texas si trovano proprio in città. Nel nostro hotel di Temple, i clienti potranno sentirsi come a casa, nello spirito della genuina ospitalità del sud degli Stati Uniti. Situato a breve distanza in auto da ristoranti e negozi, il nostro hotel di Temple ti consente di esplorare la zona in tutta comodità. Al pasto più importante della giornata, invece, pensiamo noi. Serviamo ogni giorno una colazione completa all'americana gratuita, che comprende pasticcini, waffle caldi, frutta fresca, yogurt, cereali, caffè 100% qualità arabica e succhi di frutta freddi. Offriamo anche l'accesso Wi-Fi a Internet gratuito in tutto l'hotel e nelle camere, per consentire ai viaggiatori d'affari di inviare in tutta tranquillità le proprie relazioni. La posizione dell'hotel nei pressi dell'Interstate 35 agevola gli spostamenti e consente agli ospiti che sostano qui durante un viaggio in automobile di riprendere velocemente la strada. Che tu desideri provare gli sport acquatici al lago Belton o condurre affari con lo Scott & White Hospital, la possibilità di muoversi nella zona con facilità è un aspetto importante del viaggio. L'ottimo servizio clienti, i confort di qualità e la posizione strategica del nostro hotel diTemple contribuiscono a rendere indimenticabile il soggiorno di viaggiatori d'affari come i dipendenti di Panda Energy, Walmart® Distribution Center, McLane® Food Distribution e altre aziende locali. Pesca e nautica da diporto sono da non perdere nei mesi estivi e rappresentano un modo fantastico per rinfrescarsi. Molti ospiti del nostro hotel di Temple si trovano qui in occasione di eventi sportivi: accogliamo anche squadre e gruppi. Qualunque sia il motivo del tuo viaggio, meriti di essere trattato come uno di famiglia. Da noi potrai sempre usufruire del meglio in termini di qualità e servizio. Ti auguriamo un soggiorno gradevole!
We have stayed here numerous times. It's a great value and is located right next door to Texas Roadhouse. Staff was friendly, professional, and accommodating. Rooms have always been clean and everything in working order. I wouldn't hesitate to stay here!!!
This location is clean, quie, well located t and comfortable. The staff is is vry happy and eager to welcome. They are eager to help in any way. We will surely return again. I highly recommend this Best Western.
A bit older but still clean, comfortable with fantastic customer service! Mary at the front desk helped us navigate the area... there is so much construction we kept hitting 'road closed' signs. Airline had left our luggage behind because of issues at BWI so we needed some things and Mary helped us with that. As with most BW the bed is a most welcome end of day experience!
"Very comfortable and very clean!!"
Our stay here was very comfortable and in a great spot for where we needed to go the nxt morning! I loved the cleanliness, the staff, and the amenities for the price!! It was all very reasonable and we will be planning on making Best Western our first choice when traveling during 2019!
Great location for truckers. Restaurant is located nearby for easy access to food. Staff is friendly, room is clean, and bed is comfortable. I always stay here when I pass thru if they have a room. Will definitely be back.
This place is in desperate need of updating. The bed was hard,the pillows lumpy,the walls had stains on them,the sofa also had stains on it. The carpet smelled musty. The room was noisy. I would not recommend.
Hello Guest, Thank you for the stay. We regret the all-around mess as per your observations. Guest satisfaction is one of our primary responsibilities and there has been a serious breach. We shall check and take corrective steps to avoid such things in future, Shall appreciate your understanding. Sincerely, Hotel Manager.
The room was already cooled when we checked in. Like 70 degrees. It was so humid outside this felt great. However, at bedtime—the sheets felt damp. I'm not sure if it was just extra cold or the humidity followed us into the room. I thought about calling the desk, but decided not to and would if I couldn't go to sleep. I went to sleep. If I ever go back through Temple and need to stay the night, this is the hotel I will use.
Dear Valued Guest, Thank you for choosing the Best Western Temple Inn with the positive comments. It is nice to know that you enjoyed the stay and services. We are looking to improve our overall services still better. Definitely we are improving a lot and we look forward for your next stay so that you can experience it. Regards Hotel Manager.
This hotel was convenient to Waco, but our room seemed run down. The sink faucet had what appeared to be toothpaste on it from a previous occupant. The couch in our room was also stained. It seemed the room needed some TLC. The employees were kind. The breakfast was as expected nothing great, but it was fine. Also our room was hard to keep at a pleasant temperature. I am not sure how well the ac unit was working.
Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Invite you to visit again and contact me personally for any support. Regards, Hotel Manager.
My stay at the Best Western in Temple was great, the staff were all very friendly and helpful, the breakfast offered was of good quality, and my room looked great with a comfortable bed. My only issue is that the construction on the 35 makes it difficult to get to the hotel, and if you miss a turn you'll be going for miles before you can get turned around. Overall a great experience, not the fault of the hotel the construction is in the way!
Dear Guest, Thanks for staying at the Best Western Temple Inn & Suites during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager.
"Good service but bad beds"
Best Western and it's many other name hotels, always have good services. This one in Temple, TX had just that; Good service. I booked this hotel, and asked for a top floor in the "special requests" section. Got to the hotel and the manager give me a bottom. However, later he met me at the entrance door and realize I booked for a top room. It's like he read my mind. The only criticism I have to say about my stay here is that the beds are too firm, no tags that say "do not disturb", and lol no potatoes on the breakfast table. Yeah, I have to get muscle relaxer pills from my girlfriend, because the bed made my back too stiff. And a do not disturb sign would've been great, because housekeeper just be knocking their hearts out. I mean I know they have a job to do, but me and girl you know? Lol, I'll keep that there. The breakfast wasn't too bad, I just wish they served potatoes. Furthermore, I'll be back at this hotel again. I just need to bring one of those bed forms... You know that thick therapeutic pad to make the your sleep better.
Hello Donald, Greetings from the Best Western Temple Inn & Suites. I would like to extend to you our most sincere apologies regarding the inconveniences you had during your recent stay,especially the beds. We have given instruction to the maintenance team who shall surely fix up the things and I assure you a fine stay next time. Your remark liking the overall stay otherwise is very much heartwarming. Please do visit us soon. Regards, Hotel Manager.
"Quiet, clean and comfortable stay"
As a frequent business traveler I appreciate the simple things in a hotel. My stay here had all that I needed. Comfortable bed, clean room and quiet night's sleep. I also appreciate the high speed internet, worked great all of the time with no drops in service. The staff was caring, professional and good and their jobs. Will definitely stay here again.
"Our 2nd stay while visiting"
We liked it enough to stay here again when we were visiting our son. We were very pleased with the stay. Front office staff very friendly and helpful. Room was clean, AC worked well and the room was quiet. Cost of room was $77 which I thought was reasonable for our stay. This is now our 1st choice when staying in Temple.
"Clean & safe place to sleep"
Friendly staff and clean rooms. Not much in area of the Best Western other than a Texas Roadhouse. Undersized pool was a disappointment for the kids. Breakfast items plentiful but hot items didn't maintain temp well.
Hello Guest, Thanks for choosing the Best Western Temple Inn. Appreciate your feedback and telling us about your likes and dislikes about the stay. We shall work further to improve the amenities and hospitality. Hope to welcome you again soon, Sincerely, Hotel Manager.
We stayed here twice on our trip and we're very pleased. It's a small hotel; nothing fancy. The room was clean and the beds were firm. The pool was small, but clean. The breakfast area had lots of choices. Eggs, sausage, cereal and waffles. I would recommend this to anyone needing to stay in this area.
Dear Guest, Thank you so much for your kind words about your stay and the positive feedback. We are glad that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take committed efforts to offer the best stay experience and hospitality to all our guests. It is our privilege to welcome guests like you. We look forward to having you with us again soon. Sincerely, Hotel Manager.
We needed somewhere to stay for one night as we thought it was too far to go from Oklahoma City to San Antonio in one go (as it happened we could have done it). We chose this hotel because we like Best Westerns and because there is a Texas Roadhouse next door (10% discount at the Roadhouse). It is a good hotel and was quiet, despite the roadworks nearby. The breakfast was good, although the breakfast area is very small - we were fine because it was a weekend and we were in very early.
"Top Notch Service at the Temple Best Western"
Mike and his staff go above and beyond to ensure their guests have a pleasant experience. The hotel's location is convenient to IH 35 - despite all of the construction in the Temple area. Rates are very reasonable.
The beds were super comfy! Yummy breakfast though the orange juice was watered down. They even had almond milk which was a nice surprise. My son loves staying at BW because they serve eggs and sausage not just cereal and pastry. I like staying at BW because they are consistent from location to location. I've never had a bad experience with BW!
"Snug place to stay while baby is in hospital"
If you can get to the hotel, you will have a positive experience. Breakfast of sausage and eggs daily, and nice lunch/supper place within walking distance. (nice the it was something other than Denny's). The property was clean and the employees were all cordial.
"GREAT STAFF MAKES A GREAT STAY"
We are very happy with the room. It's uber clean My big news here is the hot breakfast. They have biscuits and gravy, which I love. The big big news is the coffee. I'm Cajun. I'm usually disappointed with coffee in Texas. It's usually a bit weak. The coffee at the BW is strong. I'm happy about that. Look, if you're traveling this is an ideal place to stay. The road construction (4-21-18) makes getting her from the south on I-35 a challenge. Google Maps got us here, but at night, it was a bit treacherous with all of the concrete walls and the narrow passages on the access roads. We're here one more night. I'll let you know how that goes. So far today, it's very well worth it.
"rooms are ok ,management is rude."
The room was ok could use a good deep cleaning, the pool was not in working order ,which would have been nice to know before we booked, because we would have looked elsewhere. The worst was the manager calling my room at 10pm and waking up my family to accuse us of smoking in a non smoking room, Even after I assured him no one in our room smokes he insisted it was us because there was no one else near our room. He said was goin g to come check our room in the morning and if he smelled any smoke there would be serious consequences. In the morning we went to get him to check our room while we where still there , before we left for the day (because we didn't want him in there while we were gone)he said no he would go whenever he felt like it because it was his hotel and he could do what he wanted. He made us feel uncomfortable the rest of the time there, we finished our trip at a different hotel.
Dear Guest, Thank you for choosing us and for sharing your experience. It is highly regrettable that your stay with us was an huge disappointment. We are too embarrassed by the quality of the service, which you received. Please accept our sincerest apologies for such inconvenience caused that had to face.Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. Thank you for staying and we hope you give us another chance to show you how great our hotel is. Sincerely, Hotel Manager?
We have stayed here three times and with each review, I've added a star. The hotel has obviously been refurbished fairly recently, as the paint, carpet, and decor look fresh. Our room was large, quiet, comfortable, and clean, with a microwave and refrigerator. Breakfast has the standard offerings (muffins and breads, waffle maker, yogurt, hard boiled eggs, scrambled eggs, sausage) but the quality is better than some comparable chains. Every staff member was courteous and helpful. There is some never-ending construction near the hotel but it's not difficult to navigate. There is a Texas Roadhouse next door for a good and easy dinner option (but go early if possible to beat the crowd.) The Best Western Temple is a great place to stay!
The hotel staff were friendly and accommodating. Our room was spacious, clean and the bed was very comfortable. WiFi signal was strong. We stayed for the morning breakast: scrambled eggs, sausage, biscuits and gravy, coffee and milk. Juice, waffles, an assortment of cold cereals, fruit and yogurt were also available. Very pleasant. THANK YOU for a wondeful stay.
While taking a family vacation we stayed here overnight only to find in the morning our car had been broken into & everything inside stole. The hotel staff was amazing! They were so kind to us while we tried to figure out the steps we needed to take. They fed us, even though past advertised breakfast times, worked with law enforcement and gave us a jump drive with camera footage of incident Incase needed for insurance. We had 2 others families with us & they extended checkout for all rooms until we were able to get things situated. The hotel was clean & comfortable regardless of our unfortunate luck. Even had it not been their kindness and generosity went above and beyond my expectations for hotel staff!
Staff were friendly. Room was clean and comfortable. Breakfast was more than adequate. Will definitely stay here again if we're in the area. We requested a crib before arrival and it was ready and waiting in our room.
Me and my wife stayed at this hotel for a business trip. Everything was awesome with the exception of the bed which was very hard, but doable. The staff was very polite and helpful. The breakfast was standard pan sausage, scrambled eggs and biscuits, and your normal breads and such. The only bad thing about breakfast is they and a lot of places do it but they end breakfast at 9:00 am and a lot of people don't get up until 9 or 10:00 am so maybe that should be looked at. But all and all everything was great. Clean room. Thanks Best Western, See you again soon .
"Nice Price , Nice Room"
We were just passing through the area. This hotel is conveniently located off the local interstate. The room was nice & roomy and clean. Breakfast was just enough. Staff friendly & professional. Price was right using our AAA discount.
Truly !!! Up to its name- BEST - Outstanding Customer Service from Hotel Staff !!! Nice Hotel to stay, even for an exceptional value, we couldn't have made a better choice than this hotel. Hotel's friendly staff even called the room to ensure that everything was fine and to see if we needed anything more....Truly Best. I would go again.
We travel to Temple at least every six months and from the first time we stayed six years ago, we knew we found a place to hang our hats. It is truly home away from home. The staff is great, good breakfast, clean rooms.
The staff here really treat me well. The hotel is clean, the beds and pillows are very comfortable allowing me to sleep well too. I stay in Temple every month for work. I have also stayed at other hotels here. All the above are reasons I repeatedly choose Best Western.
I have stayed at the Best Western on General Bruce Drive a number of times over the years and always find it clean, comfortable, and a great value. With the highway construction, it is a little difficult to cross the highway into town, but the friendly staff will tell you an alternate route which makes it much faster and easier. My room was large and clean and the bed was comfortable. I requested an upper floor room away from the elevator and facing away from the highway and it was very quiet. Texas Roadhouse restaurant is next door and there are a number of fast food places across the highway. Recommended for travelers on a budget.
"Overnight Stay For Family Funeral"
This hotel was excellent and the price value was very good for a quality place to stay. I will stay at this place on my next visit to Temple which could be soon as my Grand Daughter id doing an internship at Scott and White hospital.
Love these Best Western Hotels. I have never had a problem with these hotels. That's why I decided to go with them. They have high quality rooms and amenities. Their staff is happy and that's a big indicator of the rooms will be clean and the service will be pleasant.
I always stay at this hotel when in Temple .... excellent service and caring staff. A must stay if in the area the locations is perfect .. right off the interstate and there is a nice restaurant next door !
Great staff as always, greeting us by name, making adjustments if needed. Check in was done online, front desk crew is very helpful with directions and places to eat. We followed Mike P. to this hotel when he changed location so he is part of the reason we continue coming. But his staff is a great asset for Best Western. The only drawback is the ongoing road construction on I-35 through Temple.
We were on our way to the RGV to our winter home. The hotel is close to the river walk and the market. It was very easy to get onto the freeway in the morning. The breakfast was average. The room was clean and everything worked. We would consider staying here again. The price was really good.
We visited Temple, Texas to attend the military retirement ceremony for our son who is stationed at Ft. Hood. The hotel was clean, nicely furnished and reasonably priced. The breakfast was good. We would gladly stay there again if in the area.
Hello Patty, Thank you for choosing the Best Western Temple Inn & Suites and appreciating the hotel. It's nice to hear that you liked the rooms, cleanliness and Staff service. Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcome you again at the earliest, Sincerely, Hotel Manager.
Due to construction it was a bit tricky to get in and out of the hotel. But easy enough. Restaurant next door offers a nice discount for hotel visitors. Hotel was quiet even with the close proximity to HWY 35. Rooms were well appointed and clean.
Dear Valued Guest, Thanks for staying with us and the appreciative feedback. Nice to note that you liked the stay. It is really a matter of pride for our hotel and staff. We shall serve you even better next time. Please do visit us again. Sincerely, Hotel Manager.
"Very nice place to stay for multiple nights"
We stayed 3 nights while visiting our son and this place was very clean and the room had plenty of space. Desk clerks very friendly and always gave you a smile. Small breakfast, good coffee and pastries. I did not care for their scrambled eggs or sausage. The most annoying thing is the extra loud doorbell like sound each time you got on or off the elevator. After 3 days, I was sick and tired of it. I suppose it gives the desk clerks an idea of someone getting on or off but that sound was one of the most annoying things I've heard in years, good grief!!
I stayed here with my little boy for a football event. Good internet service, a nice breakfast spread, clean and comfortable rooms. Best of all friendly customer service, with easy check in and check process. We will be back.
Andrea was a big help. We made a reservation for a different day. Thank goodness they had a room she put in a same kinda of room. She was very friendly and helpful. There is a Texas Roadhouse right next door that you can walk over, if you show them your key you get a 10 percent discount. The room was nice. The only complaint I have is that the coffee maker is in the bathroom. The room also had a mini fridge which is great if your medication needs to be cold.
Dear Valued Guest, It is really nice to note that that you liked the stay and services at the Best Western Temple Inn during your recent visit. Nice that you liked the hospitality and appreciating Andrea. We have conveyed your comments to her. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better.We shall relocate the coffee maker. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
Our stay started out awesome due to how incredible Andrea, the front desk employee who checked us in. She is wonderful and deserves to be recognized. She provided directions to get around the crazy construction going on in Temple, ensured we were happy with our room and treated us like we were the only ones in the hotel. The room was large, clean and comfortable. We will stay here again when in Temple.
Dear Valued Guest, Thank you for choosing the Best Western Temple Inn and appreciating the hotel. It's nice to hear that you liked the rooms, cleanliness and Staff service. Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcome you again at the earliest, Sincerely, Hotel Manager.
I reserved a room in advance to attend a family birthday celebration in the region. It took place during the onslaught of Hurricane Harvey. I arrived several hours prior to Check-in and the desk clerk seemed inconvenienced when I tried to check in early. After napping in my car for a while, I returned to the first floor lobby and as I proceeded to go to a public restroom, the clerk commented "Hello" and I turned back to her and inquired, "You have Public Restrooms, correct?" She responded, "I guess so" in a begrudged manner. The rain was incessant during my stay. The room was nice but the a/c unit re-set itself to 78 from 68 degrees while I was out so I had to reset it once I returned. There was a couple items in the bathroom that could use some repairs. The toilet ran all through the night and the exhaust fan was hanging by the wires, not mounted to the ceiling.
Dear Valued Guest, Thanks for your stay at the BW Temple Inn.. Our apologies for all the inconveniences you had with your stay like amenities and cleanliness. We are taking efforts to offer our guests a better stay, but somehow it has not worked for you. Your review is serious to us and we will take effective actions to check and rectify the mismatches and you can truly expect a better stay next time. Hope to see you back, Sincerely, Hotel Manager.
Access to this location was difficult due to highway construction. The stay was pleasant. The staff was friendly and helpful. The room was clean and comfortable. The bed was perfect. The post stay survey is to long.
"Great place to stay in Temple!"
The front staff was so cooperative and kind during our check in. The room was immaculate and all very comfortable and quiet. The best was the free breakfast in the morning....wow...sausage, scrambled eggs, gravy, biscuits...along with the usual fare. I would highly recommend staying here if you find yourself in the Temple area.....we will definitely use it again on our next visit! The only negative remark is that I-35 is under heavy construction and it makes it a little harder to navigate, but don't let that stop you from staying there!
"A very good hotel and currently in a bad location due to construction!"
We loved the price for the inn, but we were amazed at all of the construction in Temple! You must follow a maze to get to the inn, but it has a wonderful restaurant next door. It is nicely decorated and quiet despite all of the construction next door. It is definitely a good value for your money!
Nice hotel next to Texas roadhouse, enjoyed pool and my room was nice and clean no muggy carpet smell. Receptionist nice and helpful. No complaints about our stay. Definitely choosing best western again!
Dear Valued Guest, Thank you for your stay at the Best Western Temple Inn and appreciating the hotel. It's nice to hear that you liked the rooms, cleanliness and Staff service. Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcome you again at the earliest, Sincerely, Hotel Manager.
"Don't put a family out for your miscommunicated information"
The GM tells me that there is nothing I can do about this. Very unprofessional. I was charged an outstanding amount of $101.00 for only 5 hours. Ridiculous, especially when I reserved BW for 2 whole nights and was going to pay for an upgrade but was forced out.
the check in experience was horrible. my card was chArgued without my permission. I would appreciate to be informed before charging my card. when I asked the clerk then I was told there is an additional charge for deposite. I would have given cash for deposite not charge my card without permission and why was the charge the amount of the room?
Dear Guest, Thanks for choosing the Best Western Temple Inn during your visit to our area. We appreciate you for the review and regret the experience however unlikely it may be. We take it seriously towards improvement and have investigated about it. The front office staff has been given intensive training to ensure that this does not happen again. You shall never have such an experience, however unlikely it may be next time. Please do visit us again. Sincerely, Hotel Manager.
Overall, a great stay at this location! Road construction made it more difficult than usual to get to this location, but staff was very friendly and the room was roomy and clean. Would recommend for the budget conscious.
Thank you so much for a feedback. We are sorry for the inconvenience that the AC did not work well in the room. We will take corrective action to prevent any further issues. Our goal is to provide a pleasant stay for each guest and we apologize for it. Again, Thank you and please accept our sincere apologies.
"Large Rooms and very clean"
This is the second year in a row we have stayed at Best Western Temple prior to a business meeting. Still dealing with construction. GPS will take you wrong so call ahead as construction is always changing highway exit/entrance. I will always stay here when I need to go to Temple. Convenient walk next door to Texas Roadhouse.
"Great Hotel, Friendly Staff, Clean Rooms"
Everyone at the hotel was friendly and courteous. The room was very clean and comfortable. I had a great stay and would recommend this hotel to anyone staying in Temple. I enjoyed the nice, clean outdoor pool.
"Great Place to Stay Best Western Temple, TX"
Very Clean rooms , The Staff very helpful and friendly. Comfortable beds, pillows a little to firm for me but was better than some places I have stayed. It was in a great location for where I was meeting up with friends. The grounds were very clean and well kept. The breakfast was awesome and the coffee was perfect.. The internet was really good. I had booked for the wrong night and was in a frantic about it and Mary the front desk lady was so helpful and fixed my mistake and booked me right in to a room and calmed me down. I really like this place and would definitely stay there again. Also the weather was perfect for this time of year. Overall I would recommend staying at the Best Western Temple Inn and Suites. You could not ask for better treatment and clean rooms.
I am a truck drive and temple is my stop every week. I always like this hotel. Rooms are nice and staff is very caring and helpful. Since i check out real early i don't get breakfast, However, they usually have fruits and cold items for me.
"Great stay in Temple Texas at Best Westen"
This hotel is just fine for a night's stay. It is clean and comfortable. The suites are plenty big for a large family and the staff is friendly. Texas Roadhouse next door and you get 10% off with room key. It was a nice little added bonus.
"Longtime customer - love this place"
Been staying here since 2010 every month for business. Never have had any problems. Most staff are long term employees and I know them well after the years. Feels like home away from home. They go out of their way to take care of me.
We had three rooms. They were ready when we showed up. The rooms were very clean and the staff was very friendly. The breakfast was good. The beds were comfortable. We will stay here again. The rooms were quiet and the air conditioner worked well. We had no problems.
As always, the Best Western Hotels (including this one in Temple, Texas) are very nice. Clean rooms, good hot breakfast and friendly front desk staff. The daily room service was very prompt and friendly.
Clean hotel and pleasant staff. The staff catered to our group which comes here every year. Booking was easy and location was close to event. Can't wait for the roads to be done with construction for next year..
Dear Valued Guest, Greetings from the Best Western Temple Inn. We are glad to know that you liked the location and for appreciating them. Nice to note that you liked the hospitality and overall stay. For us customer satisfaction is the best reward for whatever we offer. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
Spent a couple of nights here last week. Excellent customer service. This hotel is very clean and very well maintained. Breakfast items are well stocked and everyone is treated like very important persons!!
Dear Valued Guest, Greetings from the Best Western Temple Inn & Suites. It is really nice to note that that you liked the stay and services at our hotel during your recent visit. Glad to see your positive observations which shall definitely make us run that extra mile. It's our privilege to host valued guests like you. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
First, let me start out by saying this. The staff here is outstanding! The front desk was operated by Andria and her trainee Rebecca. I was having problems with my companies Com Data Checks and they worked with the company until I was able to get into my room. During this time, the phone didn't stop ringing and as usual, an obnoxious customer was at the desk. All the staff here are customer service driven and it shows. When traveling to, around or just passing through Temple TX, make sure you stay here.
The first room we were given smelled terrible, like smoke. We were told no one had been in there for three days. They did move us and I was much better. The breakfast was good and the value of the hotel was great.
My family and I stayed in this hotel for a night and loved it. Comfy beds, puffy pillows, clean towels and an over all clean room. We loved the exercise room.it made the stay even better. The breakfast was simply great. The highway is under construction and there is some difficulty getting to the hotel. Nonetheless, the hotel cleanliness, staff professionalism, good quality service, and a breakfast bar was worth getting up to enjoy and maked the inconvenience due to road construction forgivable. That was the only problem we had. The customer care representative at the front desk were nice as well. Great stay, highly recommend!
We had a King suite room. It was very spacious with a king bed, sofa, small refrigerator, and microwave. The bathroom had plenty of room as well. The shower has plenty of hot water and the best water pressure I have found in a hotel in a very long time. The complimentary wifi worked well, even in a room at the far end of the hall on the top floor. Everything was very clean and well maintained. There is a lot of road construction in the area and the hotel is currently difficult to get to but it is possible and worth the trouble. It is located on the service road next to Interstate 35 but we never heard road noise since we were on the far end of the building. There is an outdoor pool but I can't comment on it as we didn't use it. The breakfast is quite sufficient but is located in an area off the lobby that is entirely too small. The hotel was not even close to being full but all the tables in the breakfast area were kept full. The only restaurant near by is right next door. It is a Texas Roadhouse, which has wonderful food and very good service. We had a very good rate. I had a Best Western Travel Card and gave that to the reception desk when I checked in. However I am glad I checked my statement upon check out as they had not credited it to my account and was charging the entire amount on my credit card. The desk clerk took care of the problem. I would not hesitate to use the hotel again when we are in the area. Once the construction is done, it will be even better.
I stayed at this location the nights of March 18 and 19, and was in room 101, at the end of the hall by the stairs and an exit door....but there was no noise. I arrived at the hotel just in time to witness a very rude group of baseball team chaperones (youth baseball) yelling at the two ladies at the desk, Monica and Andrea. Never once did either lady lose her composure or raise their voice. The chaperones and their group finally left and you could see the staff breathe a sigh of relief. Chaperones---what kind of example were you giving the children you were in charge of?! Anyway, back to my stay at the hotel: The manager Mike stopped and spoke whenever he saw me in the lobby, and every staff member was friendly and professional. Andrea, Monica, Doug and the young man on the evening shift on Saturday whose name I did not get, and the lady in charge of breakfast...Thank you all for every thing you do to make travelers' stays nice. I was in a suite with 2 queen beds and a hide-a-bed sofa. There is also a microwave, mini-fridge and little kichen-type sink. This is in addition to the vanity sink. I had a large flat screen tv with a lot of choices of channels. Although I did not use them, there is an iron and ironing board. Bed is comfortable with several pillows. The hotel is next door to Texas Roadhouse restaurant, and the restaurant gives Best Western guests who show their room key a 10% discount. Even with the road construction and sometimes challenging traffic issues, I will definetly stay at this location again.
We booked this hotel at the last minute during our spring break road trip and were extremely pleased with this hotel. The rooms are new, clean, and comfortable staff was very friendly and the breakfast attendant ensured all items were stocked and refilled. The hotel is next to a Texas Roadhouse and you will receive a 10% discount off your meal if you tell them you are staying next door. There is construction in the area, but nothing that kept us awake at might. This was a great value and I'd recommend to anyone looking for a place to stay in the Temple area.
Our stay at this motel was a pleasure. From Mary at the front desk to all the staff nothing but respect. room was very clean and up to date. Breakfast bar was well stocked. Overall the best motel on our two week trip.
This is located on Interstate 35 and is convenient to any place in Temple. The hotel is nice and the rooms are quite and large. The rates are good. The breakfast is very good and offers more than Continental Breakfast. They keep it well stock so you always can choose what you want. The location and price make this a good place to stay.
The room was clean, modern, and well-kept. It was a last minute trip, and we did not have reservations. I had never stayed at a BW and was nervous, but it was great. We will stay again if ever in the area again.
We just stayed one night in Temple on our way to Magnolia Market in Waco. It was clean, had a hot, free breakfast with waffles and wi fi. So, all the basics. Looks like it recently had a face lift with vibrant colors and large flat screen too. Only problem was, they still had wall A/C units and they were louder than usual.
Dear Valued Guest, Thank you for choosing the Best Western. It is nice to know that you enjoyed the stay and services. We are looking to improve our overall services like AC units still better.Definitely we are improving a lot and we look forward for your next stay so that you can experience it. Regards Hotel Manager.
"Best place to stay in Temple"
There are many choices to stay in Temple, TX but there is none better then this Best Western. The staff is always friendly and helpful. The breakfast is always hot, good and plentiful. Whether you are passing through, touring the city or a patient at the VA you will never find anywhere that will feel more at home then this hotel.
our air conditioner died and we spent 7 nights at this hotel. the staff was kind and concerned about our problem. Manager gave us the best rate he could under the circumstances. The only thing I didn't like was the noisy fan in the bathroom. good job to everyone. Oh, the breakfast area and food were well prepared.
The hotel is off the freeway. It is imaculate. So clean and super nice staff. The beds are incredible. Breakfast was a hot one and it had cereal, yogurt, waffle, eggs, sausage, coffee and juice. Would stay again.
I requested a non-smoking room. Though it was a non-smoking room, it smelled like a smoker's room anyway. It was also very noisy and difficult to sleep through the night without hearing outdoor traffic and neighbors.
Great place to stay. Very friendly environment, the clerk went out of her way to help us out. Property and rooms were very clean. I would comeback and stay at the facility again. The price I paid for what I got was a great value.
Superb staff and very friendly service, rooms were clean and comfortable with microwave and refrigerator. Breakfast was awesome in the morning. I go through here once a month and this is where I am staying from now on.
We stopped in late, alot of the hotels in Temple were sold out, This Best Western was clean, comfy, the air conditioner blew cold, the curtains kept that morning sun out. Bathroom goodies included Shampoo, Conditioner, Facial Towelette, shower cap, and lotion. The bed was a little firm, however still achieved good sleep, the front desk man was welcoming, and very nice. The morning there was coffee, and simple food for continental breakfast.
I make frequent trips to Temple, and I always stay at this Best Western. The employees are wonderful, and Mike, the manager, wants to make sure that people are happy with his hotel. He responds quickly to concerns. The construction on I-35 makes it look like the hotel is hard to get to, but it's not. The breakfast is good, and the upgrades to the WiFi have made it stable.
I would highly recommend this motel. The air conditioning was excellent. The bed was very comfortable. This is by far one of the cleanest, friendliest, and quiet places we have ever stayed. The whole building including our room and the outdoor swimming pool were absolutely pristine!! There is an elevator to upper floors. They offer free breakfast. We overslept the second morning & missed breakfast but the very friendly & gracious front desk person offered us bananas! There is a small gift shop where you can purchase snacks, drinks & health & hygiene products.
This hotel was close to the freeway so was in a convenient location. It was also next door to the Texas Roadhouse restaurant so we didn't have to get out in traffic and could just walk to the restaurant. The breakfast in the hotel was good and is similar to most Best Western hotel breakfasts. The staff were not very friendly, but they may have just been stressed out from a busy graduation weekend in town. The hotel was pretty quiet except you could hear train horns from time to time. The beds were ok, but they were a bit firmer than I would have preferred.
We were to attend a church meeting in Waco, but all the close hotels were booked due to graduation at Baylor. Temple is only 30 miles away and on the interstate, so the choice was easy. Best Western had rooms at great prices. As usual the staff was super friendly and very efficient at check in. We even got a discount voucher for Texas Roadhouse, which was next door.
Hotel was clean and comfortable. I would definitely stay here again. It was a good value for the money we paid. Easy access to the Interstate highway. While the staff wasn't overly friendly, they weren't rude and were very accommodating.
We stayed here in October and I thought one of the staff members was impolite. This time she was fine and we had a good stay. The rooms are big, comfortable, and clean, with microwaves, refrigerators, coffee makers, a nice breakfast, and free wifi. The pillows are somewhat hard for my taste but my husband really likes them. This is a nice hotel and a good value.
This hotel was amazing! Everyone from checkout to breakfast to maid staff was very friendly and helpful. The inside and outside of the hotel is beautifully maintained, as well as beautiful spacious rooms. I really enjoyed my stay. There is a full hot breakfast, with many different options available.
"Best Western Hotel in Temple, TX"
The hotel was very clean and quiet. It is a good value for the money, and I would definitely stay here again. The present road construction on I-35 is the only drawback. The staff was courteous, and the breakfast was more than adequate. The location is near several restaurants and shopping centers.
Over all a great hotel. The staff was caring and helpful, there was easy access to the highway even with all the construction and the rooms were clean and comfortable. It was priced much more affordable that Belton, where our tournament was being held.
"Getting to the hotel was difficult beause of heavy construction on the highway 35"
Getting to the hotel was difficult beause of heavy construction on the highway 35. Staff was pleasant and helpful . Because of being handicapped it was difficult opening entranceway door one was automatic but the other was manual which caused a problem trying to push luggage through.
The hotel was nice and a good value. I like hotels that give you lots of pillows and this one does. Everything was fine with our stay. We stayed in January 2016 and there is a lot of frontage road construction in the area. It wasn't loud when we were there (during the week) but at some point it may become a problem. We would stay there again. They have a nice breakfast bar in the morning.
My husband is a Viet Nam veteran with vascular issues. The VA sent him to the Temple hospital for his problems. We have stayed at this Best Western a number of times. The staff has been caring and helpful making my time so much easier. The rooms are always top notch. Whether you are stay for business of pleasure I wouldn't stay any where else.
While attending my sisters funeral the staff was kind and attentive. The hotel was very perceptive to my situation and I felt very safe in my surroundings. Room was very nice and the staff was helpful and courteous.
Visited last week for 5 days. From the moment we walked in, the smell of CLEAN and FRESH made us smile. Everything clean and in it's place. Great, clean, large, comfortable room and bathroom. Found a light bulb out on one of the lamps. Dialed 0 and within 3 minutes he was up and replacing it. DONE. The WHOLE staff, from the front desk to the Chambermaid (housekeeping) were absolutely outstanding. Friendly, professional, greeting us every time, and helpful. Mike called me by name from day one and every time thereafter "Good morning Mr. R". Very helpful with directions on where was the closest store, exit to take to get to a place quicker, etc.. The young lady taking care of the morning breakfast area was a busy bee. She was non-stop making sure everything was just right. Coffee and all the supplies, food, tables... reminded me my military service and when we were getting ready for inspections! Never saw her sit still, always doing something to keep it all ship shape! The construction work on I-35 was no issue to us. I would've walked across the highway to get back to the hotel. We were very pleased. Comfortable in every way. Free Wifi was a plus! Did I mention immaculate, CLEAN rooms? Bravo! Great job! Will book there next time I go to the area! My new Home away from home!
"Nice stay despite construction-based bad Highway access"
We stayed at this Best Western (two adults, three small children) while visiting family in Temple. We were given a room with two queen beds. The staff was very nice and gave us a good room right by an entrance, so it was easy to come and go, and also far enough from other guests so we didn't have to worry about our kids' noise bothering them. The beds were quite comfortable and we got decent sleep there. Breakfast was good, as they provided eggs and breakfast meats along with fresh waffles. As with most hotels, the tea selection was lousy (I am a bit of a tea snob), but from what my wife said, the coffee was good. The one issue with this location is that there is major construction on I-35 that makes it very difficult to get into the hotel (it's not the hotel's fault, so no points off for that). The only restaurant within walking distance is a Texas Roadhouse, which is only open in the afternoon, so you'll have to find your lunch elsewhere.
Thank you for the wonderful experience! My wife and were stuck in traffic and pulled over to this hotel the day after on a very busy Sunday. The check in was easy and the Front desk agent was great. My wife had gotten car sick and he offered us water, snacks, etc to help her feel better. Thank you.
High quality facility and staff. Clean Clean Clean. AND great food for breakfast! Will plan continued use on all our trips. Look forward to using the Rewards Program! Thank you ! Calling the #800 for reservations and using online reservations worked very well.
"Quiet refuge during the storm"
We stayed here on our way to Galveston. Tropical Depression Patricia was raging so we were exhausted from the drive. What a beautiful place to take shelter! Our suite was one large room with a super comfy bed (and I'm very picky about the bed), a nice couch for relaxing and a great bathroom. Room was immaculately clean. Although the hotel is near a busy freeway, we heard NO traffic noise.
I always enjoy staying at this property. Friendly staff. There has been road construction in the area over the last couple of years that I've stayed here. Of course this is not anything the hotel has control over, but I must say that it is worth taking the time to find your way in.
Convenient hotel by the freeway. We were passing thru on our way from Winnipeg to Texas. Breakfast at the hotel was hot and had a usual Best Western selection. There is a restaurant (Texas Roadhouse) within 100 yards. This was convenient for travellers that were passing thru and meant that it was not necessary to drive somewhere to get food. We would stay here again.
"On our way home "
End of the week long trip we were tired and just wanted a nice place to rest for the night. Construction made it a pain to get into the parking lot, (when have you been on I35 without construction!) but it was quite, large rooms, and the beds were great!!!
The staff was very good, hotel clean and kept up well. The breakfast was good. Rooms were nice and housekeeping did a nice job. Stayed one night, would probably stay here again. The bed was quite comfortable, pillows nice (maybe a little too firm).
"Hotel Owners & Staff are Top Notch !"
The staff treats you like family - always going above and beyond to be sure your stay is the best that it can be. Hotel is constantly being improved. Worth dealing with all the construction to stay at this hotel.
"I DO IT here regularly"
Except for the construction our front on the frontage road, there's really nothing to complain about when it comes to the accommodations at this hotel. The rooms are spacious, clean and well equipped. The breakfast is hot and has a variety of breads, fruits, cereals and hot items as well. The coffee dispenser is one of those new fangled gadget type ideas that is more of a hassle than just making an old fashioned cup of coffee but the friendly staff and the quality of the hotel makes up for that. Fitness room, Swimming pool, and a good channel selection on the TV's in the rooms also adds a big plus. Refrigerators and microwaves in the rooms as well.
There needs to be more attention to cleanliness especially in bathrooms. I don't like finding hair on the bathroom floor or in the bathtub. I even found a used wash cloth hanging over shower curtain rod on one of my stays. There should be reward points no matter what the rate is. I was told I was not eligible for points because our corporate rate is too low. Not a good selling point for their rewards system.
"Great place to stay--Best Western Hotels are so predictable -- always a good experience!"
Very nice front desk staff--evening and morning. Although we did not eat there, the breakfast looked good. The bed was one of the most comfortable I have had in a long time. Best Western is always clean, polite, efficient. That's why it's always our first choice.
"Nice room, with a couple of problems"
We had a great room at this hotel---large, clean, and attractive with every amenity, including a refrigerator and microwave. There are a couple of reasons I can't rate it higher, however. The pillows were terrible for me. I spent a sleepless night because my neck was so uncomfortable. This may not be the case for you, however. My husband had no problem and I notice that other TA reviewers actually complimented the pillows. The other problem was the staff member who checked us in. She acted as if we were bothering her when we arrived. We felt really unwelcome. Then a few minutes later, she changed her demeanor, as if she suddenly remembered that she was in the hospitality business. She had a nice smile! But after initially treating us with contempt, it was hard to believe her new friendliness was sincere.
We come to this area at least twice a year with a large group for a one or two night stay. We always choose the Best Western in Temple. The price, service, quality, and rooms are excellent. We reccommend it to everyone.
Due to road construction this hotel probably receives very little walk-in reservations. That's a shame because it was a bargain for the price per night. Was in good condition and staff was friendly and courteous. Seemed like a fairly new hotel. I recommend it.
"Hotel is o.k. but couldn't swim here"
Our stay a this hotel was pleasant. Except, we chose this hotel largely because it had a seemingly nice hotel pool and pool area. We even picked a hotel where we could stop early on our trip so we could swim. We checked in (staff was nice but nothing special), got to our room (nice) and then went to the pool - mistake! The pool was basically unusable. The water was so murky, you couldn't see the bottom of the pool. If you are ever at any chlorine pool that you can't see the bottom of it, don't go in!! It is dangerous on many levels - bacteria (lots of it) and danger to not see someone on the bottom. When we called, we were told (very indignantly) they would keep the status of the pool "available" even though there was noone to tend to the issue. Then, we decided to just sit out for a bit. But, there were cigarette butts everywhere. Apparently, this is the unofficial smoking area and that part of it is not maintained - many of these were old cigarette butts. Bad experience. So, we spent the whole afternoon/evening in the room. Bummer! The next morning we had sausage and biscuits. And, I do want to say that their biscuits were much better than most hotel biscuits - they were actually soft, fluffy and good. This is a hotel that I would have considered staying at in the winter except for the harshness of the staff when we called. For that reason, I would not stay at this hotel again.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. GM Mike B.
Even though it was difficult to get to the hotel due to construction, it was well worth it. Any hotel at which you stay along this stretch of I35 is going to be difficult to get to due to construction in Temple which is supposed to last for another 2 years. Personnel were friendly and helpful. Will stay here again when we return to the area.